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Unit Manager, Medical Records Operations

The Unit Manager, Medical Records Operations oversees and manages the day-to-day operations of the Medical Records Operations Unit. He/she plans, directs, and coordinates work in the unit to ensure accuracy, adequacy, completeness, and timeliness of release of requested medical records and medico-legal records.

Duties and Responsibilities (include but not limited to):

  • Manages the daily operations of the Medical Records Unit
  • Assists the Department Manager in formulating, implementing and improving the policies, SOPs, and workflow in the unit. Recommends and participates in continuous quality improvement initiatives.
  • Prepares and releases requested medico-legal reports of in-patients an out-patients
  • Appears in court hearing on specified date and time based on subpoena and brings necessary medical records as needed for the hearing.
  • Prepares and releases regularly medical records-related patient reports to requesting departments or government intitutions
  • Analyzes incident reports, corrective action reports, customer complaints, and other related reports an dtakes appropriate action accordingly.
  • Graduate of any four (4)-year course
  • With at least eight (8) years of experience in medical records management or relevant field, inclusive of at least four (4) years in a managerial/supervisory capacity

Contact Us:

  • Phone: +63.2.8888.999 locals 3657
  • Location: MMC Tower 3, 4th Flr. Keyland Center (at the back of MMC Tower 1 along dela Rosa Street)
  • Email: or

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